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Account Cancellation

Prime Loans Technology (Pty) Ltd is a registered entity established under the laws of South Africa, with company registration number 2024/739416/07 and National Credit Regulator registration number NCRCP20937.
+27 21 139 0909

For inquiries related to the Privacy Policy or if you wish to access, correct, or request the termination of your Personal Account, please reach out to our Data Protection Officer at [email protected]

Please note that upon account termination: 

1. You will be immediately logged out of your account. 
2. Future access to the account will be permanently disabled, and all stored data will either be erased, anonymized or such stored data may retained in accordance with obligations imposed on PrimeLoans by law or by direction received from a competent authority with jurisdiction to direct PrimeLoans to retain such data.

Specifically includes the following information: 

  • Personal details 
  • Loan history and coupon usage records 
  • Amounts borrowed 

3. You will lose eligibility to apply for any loans with PrimeLoans in the future.